If you have any questions or need help with an order, please email support[at]presetsplanet[dot]com and we will respond to you as soon as possible.
We are always adding new products, as well as exciting features to our website. If you have an idea for a new feature, please let us know! We can’t wait to hear from you!
The best way to keep up to date with our latest products, specials, and events.
Yes, that’s correct! Our profiles are optimized for RAW photos, but they work with JPEG files as well.
Our presets are work both for iPhone and Android.
The purchased link will be sent to the email address you used for your purchase within a few minutes.
Yes, you can get the Lightroom mobile app from Apple App Store or Google Play.
We are here to assist you with any issues you may have, please reach out to us at support[at]presetsplanet[dot]com
Absolutely. Our presets are compatible with both Mac and Windows.
No, lightroom presets sold are for purchaser use only, and they must not be shared with any other users. All Preset designs are licensed with copyright permission and must not be distributed.
Completing the payment successfully, you will get a purchased email with a link to download your presets.
I am sorry to hear that your download link has been broken. The download link is valid for 7 days after your purchase. Please contact us at support[at]presetsplanet[dot]com with your purchase information and we will be happy to send you a new download link. We recommend backup your presets in case you need to recover them.
No, all sales are final and there are no refunds. We will do our best to make sure you are happy with your purchase, please contact us via email at support[at]presetsplanet[dot]com for any questions, suggestions, or problems with your order.
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